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Monday, 23 July 2007 |
KUALA LUMPUR, 21 July (The Star) -- It is a problem that has bugged drivers for many years.
They go to the Road Transport Department (JPJ) office to renew their road tax with proof they have settled their traffic summonses but the JPJ officers reject them.
They will then be asked to go to the traffic police station (in Jalan Bandar for those in the city), which can "unblock" their records immediately.
To many motorists, this is tedious and cumbersome.
"We get such complaints all the time," JPJ enforcement director Solah Mat Hassan told The Star.
The JPJ is in the process of upgrading its computer system to enable real-time recording of transactions on police summonses that have been settled by offenders.
Currently, the department has its own system, Mobile Sikap, while police operate their own computer online payment system.
Solah said there was a link between the two systems but delays occurred in cancelling traffic offenders' names from the blacklist even after they had settled their summonses.
This was because the police would only send the information on the transactions to the JPJ system individually every 30 minutes.
Solah said the department had received complaints from traffic offenders who could not renew their road tax at JPJ offices although they had settled their summonses at the Bukit Aman traffic summons counter.
The police personnel at the Jalan Bandar station also admitted that there had been numerous such complaints.
Solah said the JPJ was calling for a tender to upgrade the Mobile Sikap system.
This will give it a real-time link with all enforcement agencies, including police and the Commercial Vehicle Licensing Board, the Natural Resources and Environment Ministry and the Tourism Ministry.
Asked when the upgrade would be completed, he said: "It will take some time. I expect it to be next year."
Solah said JPJ personnel should not be telling the public that the JPJ system was not linked to Bukit Aman due to problems between the two agencies and that only the Jalan Bandar police station could unblock the system.
"These officers don't understand the system," he said.
He added that Bukit Aman had stationed their officers at JPJ offices, including at Wangsa Maju (in Kuala Lumpur) and Padang Jawa (in Klang) to resolve the problem. |
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Last Updated ( Friday, 18 January 2008 )
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